LEADERSHIP WORKSHOP

Negotiating For Success

Negotiating is nothing more than gaining the favor of people from whom you want things. Ideally, it should be a simple process, but more often than not it gets fouled up, usually through competition, a lack of understanding, and a lack of good negotiating skills. Like any skill, it can be learned. Jack will cover a number of practical and useful areas to help improve your negotiating skills including:

• Three necessary conditions for a negotiation
• Three elements to take under control during a negotiation
• Basic musts for a good negotiation
• How to create a positive climate for negotiation
• Using questions effectively during a negotiation
• Agreements and assumptions

Join us for this limited availability workshop on negotiating techniques if your job requires interaction with landlords, contractors, suppliers, management, and more.

• Jack W. Kaine, President, J.W. Kaine, Ltd.

KEYNOTE ADDRESS

Own It! Take Charge of Your Performance

Moving a company or your performance from “good” to “great” is not a matter of just moving up the next rung of the ladder. It’s not like moving next door—it’s more like moving to another country—that’s how big the gap is. How do you bridge that chasm? Own It! taps into the hidden potential inside each one of us and shows how the power of making even one new decision can ignite tremendous performance improvements. Chip covers the key elements – re-evaluation, making new decisions, keeping score, moving the target and the power of attitude and activity. They can transform your team from a followership model to an ownership model. This shift can lead you, your team and your company to dramatic and quick results.

• Chip Eichelberger, International Motivational Speaker

FACILITIES

Capital Planning: Tools That Can Help

Facility Managers who know which methods to use can boost the odds of getting capital projects approved. We’ll discuss the use of net present value and the internal rate of return, and develop a four-step process to making a better business case.

• Christopher Hodges, P.E., CFM, LEED AP, IFMA Fellow, Principal, Facility Engineering Associates (FEA)

FOODSERVICE

Restaurant Development: Making Second Generation Shells Work

Restaurant development is different from retail, hospitality and office development. The added dimensions of specifying equipment and working with health departments create a more complicated scenario. This session will take a closer look at the three key areas of restaurant development; real estate/lease negotiation, design and construction. Highlights will include keeping your prototype accurate, impactful lease negotiation, working with second-generation shells and building/health department issues.

• Phil Russo, Director of Real Estate, FOCUS Brands
• Mike McDermott, PM Design & Construction, Einstein Noah Restaurant Group

GROUND-UP CONSTRUTION/REMODELING

Disaster Management: Preparedness & Recovery

Using actual examples from recent disasters, we will evaluate the following issues: What was the original plan? How was it prepared? How was it executed? And how was it adjusted based on experi- ence? We will also take a look at cost, timing, communications, materials and other criteria during the process.

• David Oshinski, Corporate Director of Construction, Home Depot, Inc.
• Patrick Shea, Regional Owner’s Site Representative, Target
• Dale Snowden, Director of Disaster Recovery & Mitigation, Walmart

PLANNING & DESIGN

2011 Retail Store of the Year: A Look at the Winning Projects

Come join us for a review of Chain Store Age magazine’s 2011 Retail Design of the Year awards hosted by our editor Marianne Wilson. A visual presentation, judging criteria and participation from our winners will be included.

• Marianne Wilson, Editor, Chain Store Age

SUSTAINABILITY

Energy: Policy, Regulations and Incentives

Breaking News – Energy Disclosure Law Adopted! What is the Energy Disclosure Law and how will it impact my business? What is energy benchmarking? What is the EPA Energy Star Portfolio Manager? What do we see as the future outlook for the adoption of these measures by additional states?

• Tony Liou, Director, Partner Energy

TENANT IMPROVEMENT CONSTRUCTION/REMODELING

Project Managers: Deputies Or Hired Guns?

This session will examine the pros and cons associated with internal Project Management vs. the outsourced external models. Company culture, costing models, world-class talent and related decision-making factors will be discussed. Our session should leave you informed on the best PM model suited for your specific development program and responsibilities of everyone involved.

• Monica Munoz, Director of Construction, Design & Store Planning, Zale Corporation
• Ken Kosinski, Program Manager – Factory Stores N.A., Nike Retail Store Development
• Andy Gould, Director of Construction, Team Solutions, LLC

FACILITIES

Restroom Maintenance: In-House vs. Out-House – Are You Compliant?

Restrooms – everyone has them. This session will take a closer look at the costs and benefits of utilizing in-house (operations) vs. out-house (outside company) maintenance programs. We'll also discuss ADA compliance and scoping out your cleaning contracts.

GROUND-UP CONSTRUCTION/REMODELING

Open-Store Remodels: Best Practices For Maintaining the Customer Experience and the Focus On Sales

This session will explore the challenges of minimizing impact to your customer base during the remodel process. Topics to be discussed will include: Planning and execution, noise and dust control, day and night work, location specific issues and strategies, and clear vs. opaque barricades.

• Moderator: Matthew Schimenti, President, Schimenti Construction Co, LLC
• Randy Pannell, Director of Construction, Saks Fifth Avenue

SUSTAINABILITY

Solar Energy – Retail Case Studies and More

This session will look closely at two retail case studies, including distribution centers and retail stores, leased and owned properties. We’ll listen to retailers and solar installers explain the industry and speak to some of the factors that typically lead retailers to pursue solar installations and the factors that hinder the process. Topics will include contrasting financial arrangements, exit strategies, risk assessment, maintenance considerations, compatibility with lease terms and structural impacts.

• Bob Valair, Director of Energy and Environmental Services, Staples, Inc.
• Tim Nuse, Retail Energy Manager, Recreational Equipment, Inc. (REI)
• Jeff Bower, Director of Strategic Accounts, Sun Edison
• Tobin Booth, CEO, Blue Oak Energy

FACILITIES

Spotlight on LEDs: Getting the Dirt on Rare Earth Minerals

Choosing LEDs requires more than just energy savings consideration. Where to use LEDs, factors for LED retrofitting, basic LED terminology, potential energy savings, return on investment, and an update on the status of the lamp industry regarding rare earth minerals will all be discussed.

• Sally Lee, Applications Marketing Manager, Osram Sylvania

FOODSERVICE

Finding Green While Going Green: How To Navigate Rebate Programs

Did you know there are numerous rebate programs available to the food service industry for going green? The hard part is knowing where to look. This session will investigate websites, rebate companies and other resources that can help you with your green planning while taking advantage of all your rebate programs.

GROUND-UP CONSTRUCTION/REMODELING

BIM Basics — Myths and Realities

Building Information Modeling (BIM). What is it and what can it do for YOU? From survey through construction and facilities management, what are the applications and benefits for the users? We’ll take a closer look at how you get started, what are the available options and practical uses for owners, consultants and contractors.

PLANNING & DESIGN

Going From Prototype to Reality — Without Losing the Sizzle!

This session will identify the challenges and tips to bringing your new prototype store from expensive design to affordable, repeatable rollout without losing design intent. We’ll take a closer look at the challenges of value engineering, finding the right materials and understanding the complete design.

• Jon Endicott, Director, Global Store Design & Construction, Disney Store, Inc.
• Matt Kobylski, Director of Development, Campero USA Corporation
• Brady Harding, VP, Project Architect, Interbrand Design Forum

SUSTAINABILITY

Alternative Energy: What’s On The Horizon?

With buildings consuming 49% of all energy produced, it’s imperative that our industry figure out how to reduce retail’s dependence upon traditional energy resources. This presentation will look at some of the currently available options for alternative energy systems, including fuel cells, as well as what’s on the horizon. In addition, we will present the development of a highly successful fuel cell/thermal energy system for a grocery retailer, which has reduced its utility bills by half.

• Sam Khalilieh, P.E., LEED AP BD+C, Sr. VP, Architecture & Engineering, WD Partners

TENANT IMPROVEMENT CONSTRUCTION/REMODELING

The ADA: 20 Years + 1

Last year we were alerted about the new legislation being enacted on the day of the session. Now one year later, we’ll look back and see what did and didn’t happen. Find out how regulations have impacted the real world and what preparations and strategies can be developed to defend against frivolous lawsuits.

• Joan Stein, President & CEO, Accessibility Development Associates, Inc.

FACILITIES

Is Moisture To Blame For Your Flooring Failure?

This compelling presentation will highlight the effects that concrete slab moisture conditions have in many of today’s retail spaces. At the conclusion of this session, attendees will understand many of the causes of concrete slab moisture problems, industry standards related to testing and the benefits of performing concrete slab moisture testing. A flooring replacement case study based on a major retailer with the initiative to remodel 70% of its U.S. stores over a five-year period will also be presented.

• Lee Eliseian, President, Independent Floor Testing & Inspection, Inc. (IFTI)

FOODSERVICE

To Permit or Not to Permit? That is the Question

This session will investigate ways to do high-impact renovations without shutdowns and permits to save time and money. We’ll look at staging, replacement vs. maintenance, how to avoid closing locations and how much is too much.

GROUND-UP CONSTRUCTION/REMODELING

Executing a Sustainable Project – What You REALLY Need to Know

Let’s examine the challenges, costs and benefits of incorporating sustainable components and processes into a construction and/or remodel project. We’ll investigate the plan, materials, components, rebates, and costs of going GREEN for LEED certification or an alternate GREEN solution.

PLANNING & DESIGN

Designing Pop-Up Stores: Here Today, Gone Tomorrow

’Tis the season! What are the challenges of planning and designing temporary stores to be successful? Topics will include cost limita- tions, codes, brand identity and tips from experienced retailers for what NOT to do.

• Terry Pratt, Sr. Director of Store Planning & Construction, Spencer Gifts, Inc.

SUSTAINABILITY

LEDs: Perception and Reality

Come see a demonstration on how LEDs are grown. We’ll take a quiz on the top ten “myths” of the LED world and spend some time proving the factuality of those perceptions.

• Leigh Forrester, National Account Manager, GE Lighting

TENANT IMPROVEMENT CONSTRUCTION/REMODELING

How Do You Do Due Diligence?

Come prepared to discuss each phase of the entire store development and execution process to avoid hidden costs and project delays. We’ll discuss how the involvement of real estate, lease negotiations, design municipalities, planning, merchandising and construction, impact the overall performance of the project.

• Bob Bedard, Manager, Store Development, Converse, Inc.
• Peter Weiland, Director of Design and Construction Services, Anna’s Linens
• Mathew Robins, Partner, Align Architecture, LLP

FOODSERVICE

How to Manage Creative Ideas in the Restaurant World: Finding 10 lbs. in a 5-lb. Bag

Everyone knows there are always new ideas and new products proposed construction that don’t fit into your current prototype. The burden of finding the space to make it work usually falls to the construction and facilities departments. This session will examine the ways to include these ideas without dramatically changing the design and the costs.

• Jocelyn T. Blain, President, Triple Crown Consulting, Inc.

PLANNING & DESIGN

Retail as Theater: A Behind the Scenes Peek at Disney Retail Magic

Join us for an entertaining look at the process of developing the global retail portfolio for the Walt Disney Company. From the blue-sky process through final construction, this presentation will include the unique methods of bringing retail experiences to life in a variety of venues.

• Johnnie Rush, Vice President, Global Retail, Product Design & Development, Walt Disney Imagineering

TENANT IMPROVEMENT CONSTRUCTION/REMODELING

Permitting: Improving the Process of Today and Tomorrow

This session will discuss the process of pushing through your permits, strategies for timely results, and navigating the municipal challenges. We’ll also take a closer look at the strategies of new technologies and trends including digital submissions and third party revues.

• Chris Cooper, Principal, Arizado
• Brendan Sharkey, President, AmeriZone

FACILITIES

Facilities Burning Issues - A Roundtable Discussion

Join us for this attendee-inspired roundtable discussion on “burning issues” in the facilities arena. Come prepared to discuss trends, problems, solutions and hot topics from all perspectives. Don’t miss the chance to compare notes with your peers and learn from others in your field. Topics will be decided by audience participation and previously submitted ideas.

FOODSERVICE

Foodservice Burning Issues – A Roundtable Discussion

Join us for this attendee-inspired roundtable discussion on “burning issues” in the foodservice arena. Come prepared to discuss trends, problems, solutions and hot topics from all perspectives. Don’t miss the chance to compare notes with your peers and learn from others in your field. Topics will be decided by audience participation and previously submitted ideas.

GROUND-UP CONSTRUCTION/REMODELING

Ground-Up Burning Issues – A Roundtable Discussion

Join us for this attendee-inspired roundtable discussion on “burning issues” in the ground-up construction and remodeling arena. Come prepared to discuss trends, problems, solutions and hot topics from all perspectives. Don’t miss the chance to compare notes with your peers and learn from others in your field. Topics will be decided by audience participation and previously submitted ideas.

PLANNING & DESIGN

Planning & Design Burning Issues – A Roundtable Discussion

Join us for this attendee-inspired roundtable discussion on “burning issues” in the planning and design arena. Come prepared to discuss trends, problems, solutions and hot topics from all perspectives. Don’t miss the chance to compare notes with your peers and learn from others in your field. Topics will be decided by audience partici- pation and previously submitted ideas.

SUSTAINABILITY

Sustainability Burning Issues – A Roundtable Discussion

Join us for this attendee-inspired roundtable discussion on “burn- ing issues” in the sustainability arena. Come prepared to discuss trends, problems, solutions and hot topics from all perspectives. Don’t miss the chance to compare notes with your peers and learn from others in your field. Topics will be decided by audience participation and previously submitted ideas.

TENANT IMPROVEMENT CONSTRUCTION/REMODELING

Tenant Improvement Burning Issues – A Roundtable Discussion

Join us for this attendee-inspired roundtable discussion on “burn- ing issues” in the tenant improvement construction and remodeling arena. Come prepared to discuss trends, problems, solutions and hot topics from all perspectives. Don’t miss the chance to compare notes with your peers and learn from others in your field. Topics will be decided by audience participation and previously submitted ideas.